pdf version: EU angered by flight chaos
EU Commission: chaos at airports is "unacceptable"
me state that I'm not half dead laugh ...
Will that really a European Commission try a store such as the British Imperial Airways to discipline?
a store where nobody's ever taken care of stranded passengers?
Where force majeure such as the manna from heaven, and all employees (with "workers" would be far too high) in an endless cigarette break brought a free day off ...
The winter comes every year, the storms that strike, the fog and the volcanic ash to complete the rule and a monthly Heathrow Hassle is for the staff of the most beautiful day of the year.
" The airline and tour operators must give passengers the opportunity to call or write e-mails and provide food and drink or reimburse the traveler the additional expenses incurred. a "
About as many lawyers ignorance can only laugh. London Heathrow although there are telephones, but do not work - and certainly not to reach the airlines or to rebook. The food may be the stranded passengers and even and buy additional expenses are not replaced naturally. We are still waiting for the refund of the additional cost of 1,400 Euros.
My advice to the EU Commission: "Forget it ..."
each time you study my field reports, or even learn how the wind blows ...
Passengers' rights are not even worth the paper described.
London I shall of course never in life ! Fly
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